If you support anyone’s Patreon (mine or not), please check if you had any payment trouble this week. There was a big problem, and a number of people had their subscriptions inadvertently canceled.
Patreon says they’ve fixed it, and here’s what you should do if there’s a further problem:
We’ve traced the slightly elevated decline rates back to payments infrastructure upgrades required by one of our payment processing partners. Patrons might see some payments declined while changes take effect through the payments ecosystem. If you do:
- Contact your card issuer to confirm the charge is valid and retry that card, or, if that does not work, try a different payment method
- We’re deeply sorry for the inconvenience this causes creators and their patrons.